Here are the FAQs about our flat in Oban
OUR FAQS
How do we find the flat?
A: You can look at our detailed PDF document that includes basic instructions for how to locate the flat which is provided attached to your booking summary or call or email on +44(0)7929207922 to be sent the instructions manually.
How do we recyle/manage waste at the flat?
A: You can look at our PDF calendar schedule – please ensure that you take out the bins on the correct day.
Do you have a washing machine/ dryer and where are the instructions?
A: You can find our washing machine instructions here
Are there stairs? Is your property wheelchair accessible?
A: Yes there are stairs. No, and it is on the third storey so it is also not ideal if you are short of breath or have difficulty walking up stairs.. or have an eldery pet.
Where can I eat a nice dinner?
A: There are lots of options .. You can read our restaurant guide in the welcome pack- emailed to you in your booking summary for our top 5 recommendations. Or check out our online vlog post here.
Do you allow pets?
A: Yes, and there is no extra charge.
Do you allow children?
A: Yes.. and there is no extra charge for them either.
Do you have Netflix? Sky?
A: Yes. Details of log in codes provided in the welcome flat and booking emails.
What is your internet speed, is it suitable for working from home?
A: Yes.. it is above 30 Mbps and very suitable.
Is there parking?
A: Yes, but it is unallocated. On street parking is metered but free after a certain time and there is parking near Combie Terrace. Clear instructions are given upon booking.
Is there linen provided?
A: Yes. Bedding and towels are provided as well as bath robes. We get our linen from Richard Haworth.
are there soaps etc provided?
A: Yes, we get them from Scottish Fine Soaps
Is there a dishwasher?
A: No.
Is there a garden?
There seems to be no hot water in the afternoon, how can I adjust this?
There is hot water in the tank but not usually enough for six people if that is how many are staying as it is a normal sized tank. To boost the hot water use the boost dial. Instructions on how to use the thermostat are here but I recommend that unless another guest has changed the timer you can leave it to come on in the morning and then boost to shower later in the evening if needed.
We want to visit the Islands – how do we book the ferry or how do we do that?
Calmac ferry is only about 5-10 minute walk from the flat. You can book the ferry here:
Ferries are operated by Caledonian MacBrayne (often called CalMac). Book here and ask the host for which ferry to book if you are unsure: https://www.calmac.co.uk . In the summer time you must book well in advance of your trip (yes ideally months in advance). You can also read our guide here.
Do you have a hairdryer?
Yes we do, it should be in the top drawer in the main bedroom that faces the town. If you find it is missing please report that to us – as with any other missing expected utensils or utilities.
Best place to buy gifts?
There are multiple shops in Oban itself while you visit.. if you are missing Scotland you can buy gifts or art here at Island gifts.
Where can I charge my electric car?
You can charge your car in a multitude of places and I highly recommend downloading ZapMap for identifying charges near to you during your stay. There is a super charger at the ferry but this is only for customers using the ferry. Tesco has PODPOINT chargers and there are multiple other chargers throughout town. The nearest Tesla supercharger as I speak is Fort William but there is supposedly one in Tyndrum now but I have not been to it so could not say if it is operational – you can use ZapMap to get live up to date info on what chargers are working or available in the local vicinity.
